Refund & Return Policy

Last Updated: June 2026

Customer satisfaction is important to us. If you experience an issue with your order, please review the following policy.

1. Return Eligibility

Returns may be accepted under the following circumstances:

• Wrong item delivered
• Product damaged during shipping
• Manufacturing defect identified upon delivery

2. Return Conditions

To qualify for a return, products must:

• Be unused and in original condition
• Include original packaging and accessories
• Be accompanied by proof of purchase

3. Return Request Period

Customers must request a return within 7 days of receiving the order.

4. Non-Returnable Items

• Digital products and software
• Gift cards and vouchers
• Personalized or customized items
• Consumable products
• Clearance or final sale items

5. Refund Approval

Returned products will be inspected upon receipt. Refunds will be approved only if the return meets our policy requirements.

6. Refund Processing

Approved refunds will be processed within 7–14 business days.

Refunds will be issued through the original payment method whenever possible.

7. Exchanges

Eligible products may be exchanged subject to product availability.

8. Shipping Costs

Shipping fees are non-refundable unless the return is due to our error or a defective product.

9. Contact Us